FAQs

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FAQs 2017-04-14T01:58:25+00:00
I just got engaged! How early should I purchase my dress? 2017-04-14T23:34:26+00:00

Our bridal gowns are all custom made to order and are handcrafted to ensure nothing less than perfection for your wedding dress. We recommend beginning your bridal dress search about 8 months to a year prior to your wedding day.

I am getting married in a few weeks. What are my options? 2017-04-15T01:47:27+00:00

Many of our dresses are able to be shipped quickly via rush shipping. We also could look into in-stock dresses from the designer or we can show you some of our inventory available to take home today.

Do I need to make an appointment? 2017-04-15T01:32:49+00:00

We want your dress experience to be one of a kind! We always welcome anyone to visit our store to take a look at our selection, but we strongly encourage appointments to be made for bridal. You can call us at 757-784-7661 or schedule your appointment online.

I booked my appointment, what happens next? 2017-04-15T01:31:37+00:00

Every moment you spend with Truly Yours Bridal is to make you feel unique and beautiful! If you book your appointment online, a stylist will give you a personal call to confirm your appointment and find out a little about you and your wedding dress style (if you know it!).

How long is a bridal session? 2017-04-15T01:30:59+00:00

Each scheduled bridal appointment is approximately 90-minute long. Of course, if there are no other appointments after yours, then you can stay and continue your appointment past the 90-minute time period.

What if I do not find my dress during my 90-minute appointment? 2017-04-15T01:29:57+00:00

We never want you to feel rushed while finding the perfect dress! If your appointment ends and you still did not find the perfect dress, don’t stress! We can schedule you a follow up appointment later that day or during that week.

What should I bring with me to my appointment? 2017-04-15T01:25:01+00:00

While trying on your wedding dress and getting accurate measurements, we recommend bringing the undergarments you plan on wearing on your wedding day. If you do not have your undergarments picked out yet, no worries! We have a selection for you to choose from in our store!

We also recommend you bring any accessories you plan on wearing on your wedding day. Once you find the dress, adding all your personal touches will make it even more stunning!

What are the price ranges of the gowns that you sell? 2017-04-15T00:37:48+00:00

Our wedding gowns range between $800-$4000 with most of our dresses between $1,200-1,800.

What sizes do you carry in your store? 2017-04-14T23:47:49+00:00

Our sample dresses vary throughout the store between 2-22.  Most bridal gowns are available to try on in store between the bridal gown sizes of 8-18. Your stylist will adjust the gown to demonstrate what it will look like on you in your size. All dresses are customizable to fit your personal measurements when ordered!

Why do you not have every dress that is listed on your website? 2017-04-15T23:37:28+00:00

Due to the amount of dresses that we have available to us, we are unable to stock every single one of them. However, we do our best to stock a large variety of dresses in different sizes for you to try on. If you find one that you LOVE on our website, please let us know and we will see if the designer has one in stock that we can have shipped to us for your fitting.

How long does it take for my dress to arrive after I place my order? 2017-04-14T23:45:58+00:00

Our gowns are hand crafted, so it may take up to 12-16 weeks before your dress is in our shop. If you need your dress ASAP, some dresses are available for rush order. Please contact the shop or visit us to find out what is available for a quick delivery!

Do I need to pay for the dress up front? 2017-05-06T19:53:06+00:00

We require 50% down at the time of purchase, with the remaining balance due when you pick up your dress. We accept all major credit cards, cash, and checks (checks are only accepted for the initial payment, not the final payment).

Can we take pictures during our appointment? 2017-04-14T23:40:56+00:00

Absolutely! Choosing the perfect wedding dress is a once in a lifetime experience! We love sharing in your journey and encourage you to build memories by taking pictures during your session!

Do you accept returns? 2017-04-14T23:40:21+00:00

All sales are final. Because your gown was ordered specifically to your measurements, we cannot send it back to the designer.